FAQ 2018-02-08T12:15:07+00:00

No, each Painmaster pack contains one set of patches. If used carefully and on clean skin the patches generally last as long as the battery, however replacement patches will be available in the coming months.

Children under the age of 12 should NEVER use or play with the patch.

No, the units workable lifespan is the same as the battery. When the battery is exhausted you will need to purchase another Painmaster.

Yes. The MCT patch relieves pain in a totally different way. You can use it to enhance relief in conjunction with pain medication. If you are concerned about this please consult your Doctor.

No, Painmaster is not for use when an insulin pump is in use.

No. Pregnant women should not use the patch.

Individuals with a pacemaker should NEVER use the patch.

Yes it is safe to use Painmaster with Transdermal Drug Delivery patches, however Painmaster patches should not be placed directly over or near other patches.

We suggest that the user wear the unit for no longer than 3-5 days and then remove it to avoid irritation to the skin from the adhesive. If there are no signs of irritation, it can be reapplied for additional 3-5 days or until irritation appears. Also, as part of the patch, a small red indicator light is attached. When this light goes out the patch is no longer effective.

No, Painmaster is not designed for this use. Consult your physician for treatment of open wounds.

No. Painmaster is available from leading Chemists, Physiotherapists and other healthcare practitioners Australia wide. Ask for Painmaster at your local store.

Yes, the plastic has a special coating on 1 side which helps to improve the life of the pads by allowing them to be removed and re-applied more often. Please read carefully which side to stick the pads on. Sticking the pads on other surfaces when not in use will reduce the pads life.

No. You should surround the area of pain, placing the patches either up and down or side to side around the pain.

No, Painmaster is Latex free.

The battery will last for about 250 hours of total use. Battery life depends on individual usage of the product and the conductivity of the skin.

The patches can be applied daily over an extended period. The amount of times depends on the cleanliness of the skin as every person is different. Factors such as body hair and sweat may reduce the number of applications. Spare patches will be available in Australia in the coming months.

Attached to one of the patches is a small red light. As long as this light is illuminated the patch is working. Both patches must be in contact with the skin in order to transmit the therapeutic current. The battery can also be tested by gripping each electrode with your fingers as shown below to demonstrate if the unit is still working.

There is no specific evidence for or against using Micro Current Therapy over metal implants, however some users have reported pain or discomfort when doing so.

The Patches are splash proof only. Ideally the patches should be removed when bathing, or their useful life will be shortened significantly. The electrodes (The part with the wires) should never become wet.

No, painmaster is different to TENS. Both Painmaster and TENS are Electrotherapy devices, however they use different levels of current and may provide different kinds of relief depending on each person’s needs. Painmaster operates on one frequency only at all times and the current cannot be felt by the user.

Yes, Painmaster is legally available for sale in Australia. The ARTG reference number is 220278.

If you have hypersensitive skin or are known to have allergic reactions to adhesive bandages, please contact your physician before using. If soreness or rash occurs at any time, discontinue use.

A power supply is bonded to and is part of the microchip; it cannot be removed or replaced and is sealed inside the device to protect against water and other element damage.

The MCT patch should only be used within the temperature range of 10°C to 45°C (50°F to 113°F) and a relative humidity range of 20% to 90%.

Painmaster is custom manufactured in China for it’s American parent company.

No. The micro current generated by the Painmaster MCT Patch is too low to be felt.